Process Excellence
AI makes bad processes worse
AI makes bad processes faster and more expensive. I recently observed an organisation apply a generative AI assistant to their clunky call centre process.
We help you to
Elicit Measurable Requirements
Leverage our deep Business Analysis expertise
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We help you to
Govern Projects for Success
Leverage our Seasoned Project Management expertise
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About Us
Established in 2009, our “Why” is a passion to help clients reduce the worry in transformations, with ‘ZEN’-like calm
With over 25 years of digital transformation experience, our Founder Rowan Teh has seen the best and worse examples of projects. He says, “executing projects is as much an art than it is a science. You can apply the rigour of methodologies and systems, but without leadership, stakeholder management and intuition, you’re destined to fail.” Zen Consulting provides the trusted advisor to ensure transformations are set-up for success.
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Customers SatisfiedTestimonials
What Clients Say
Zen Consulting has always given balanced, and considered advice based on their wide experience in ERP Implementations. Their ability to give good governance and risk advice has been a vital cog in the Project’s success. Also their ability to help with practical and pragmatic advice for BAU has been much appreciated.
Ross McMillan
Chief Financial Officer, Pan Pac
Zen Consulting’s forward-thinking approach has helped us identify efficiencies and future opportunities. Their partnership has been instrumental in shaping our strategic roadmap.
David Toon
Chief Financial Officer, Nelson Building Society
Working with Zen Consulting was informative as they helped us untangle the complexity in our processes and pinpoint what was really holding us back. Thanks to their skilled facilitation, we brought together stakeholders from across the business, built alignment, and made confident, enterprise-wide investment decisions.
Ramesh Vedachalam
Chief Financial Officer, NZ Health GroupWhy Choose Us
Make the Right Choice
What you see is what you get. Unlike other consulting firms where the people selling are different from those delivering, you can rest assured the person you start with will be with you on your journey.
Seasoned Consultants
Our consultants are experts and leaders in their field. They love what they do and they’re known for it.Trusted to Do the Right Thing
Even if this means challenging your ideas, we engage to add immediate and ongoing value.
Our Value-Added Services
1. Business Analysis
A key success factor for digital transformations is having well-defined requirements based on a clear vision and measurable criteria.
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2. Process Excellence
70% of organisations fail in complex and large-scale change programs due to a lack of process alignment (McKinsey & Company).
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3. Project Governance
Your investment in a project is an important decision. Unfortunately, ‘67% of key initiatives are not aligned with business unit and corporate strategies’ (Gartner, 2023).
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4. Organisational Change
Organisations that follow a change management strategy are 7x more likely to meet their digital transformation goals (Prosci, 2023).
Read MoreOur thinking
Governance
Surge in technology partners
A ‘one-size fits all’ when making technology partner decisions is no longer the norm.
Process Excellence
Rebirth of Lean
Beyond the horizon an opportunity exists for businesses to embrace a new normal.
