The organisation, a payments services and solutions provider, needed to implement a global Digital Strategy/Roadmap, Target Operating Model (TOM) and derive a future-state Enterprise Architecture for key product platforms.
The Challenge
- Contined growth through acquisitions globally has placed strain on internal IT governance, support and systems
- Subsidiaries varies significantly in their maturity of IT support processes and systems
- Limited view of future IT investments for managing their internal IT support to promote scalability and innovation
- Leveraging public cloud hosting options to minimise internal infrastructure overhead
- Seeking to consolidate and rationalise the number of platforms across subsidiaries to create more synergies and remove duplication.
Key Outcomes
Rowan Teh’s engagement helped them achieve the following outcomes:
- Developed and implemented industry standard IT policies and procedures to complement their global Digital strategy and TOM
- Established Infrastructure and Network Centers of Excellence by defining standards, internal IT processes and a future roadmap
- Programme managed the assessment and migration of a subsidiary’s hosting to public cloud
- Assessed the current-state of platforms across subsidiaries and derived a future-state business architecture and solution design that rationalised the number of platforms.
Our Difference
Rowan provided key differentiators to traditional consulting approaches:
- Applied a consultative approach to engaging stakeholders globally
- Strong knowledge and experience of IT best practices to apply to Centre’s of Excellence
- Templated all approaches to be repeatable with more acquisitions
- Built consensus on value and vision to identify quick wins.
Conclusion
Rowan facilitated an approach that successfully fulfilled the requirements of this organisation in a structured and pragmatic manner.
If you’re looking for a trusted advisor for process excellence, with a difference, contact us.